Companies with a high productive organizational energy level demonstrate a joint experience of positive affective arousal, shared cognitive activation in pursuit of common goals, and the collectively strive to achieve these goals. A higher level of productive energy results in higher employee productivity, higher customer satisfaction and better company performance. Prior research focused on productive energy at the company level. This dissertation builds on the existing research, and analyses the productive energy at the team level.
The empirical study was conducted in a multinational corporation in the automotive industry. The study was conducted in two parts: first, the energy level of 131 teams consisting of 906 employees, was measured by means of a quantitative online survey. Then, based on the survey results, in total 19 employees from five teams with high energy level and five teams with low energy level were interviewed.
These interviews allowed for the detailed definition of what constitutes high-energy and low-energy teams, and established an understanding of how productivity occurs in these different constitutional settings. In addition, the role and importance of company strategy, culture and organizational design were discussed to assess how they influence productive energy. Lastly, the dissertation addresses how teams can sustain their high energy level. The study findings add to the existing body of knowledge by providing a detailed understanding of productive energy at the team level.